Privacy policy.

01 — Data we collect

We collect information you provide directly — name, email, shipping address, and payment details — when you place an order, create an account, or subscribe to our newsletter.

We also automatically collect device, browser, and usage data through cookies and similar technologies to improve the store experience.

02 — How we use it

To process orders, ship products, handle returns, prevent fraud, and provide customer support.

To send transactional emails (order confirmations, shipping updates) and — only with your consent — marketing communications about drops and archive sales.

03 — Sharing

We share data only with the processors required to fulfil your order: payment providers (Stripe), shipping carriers (DHL, UPS), and email platforms. We never sell your data.

We may disclose data if required by law, court order, or to protect the rights, property, or safety of ZER0COLOUR, our customers, or others.

04 — Your rights

Under GDPR and equivalent regulations you have the right to access, correct, export, or delete your personal data. Contact privacy@zer0colour.studio to make a request — we respond within 30 days.

You may unsubscribe from marketing emails at any time using the link in every message.

05 — Cookies

We use strictly necessary cookies for cart and checkout, and optional analytics cookies (with consent) to understand aggregate site usage. You can adjust preferences from the cookie banner at any time.

06 — Retention

Order records are kept for 7 years to meet tax and accounting obligations. Marketing contacts are kept until you unsubscribe. Account data is deleted 24 months after inactivity, unless you request earlier deletion.

07 — Contact

ZER0COLOUR Studio, Adalbertstraße 8, 10999 Berlin, Germany. Data Protection Officer: privacy@zer0colour.studio.